Sell member tickets and guest tickets at different prices

Use two ticket types when members and guests should pay different prices. A name such as “Member ticket” does not restrict who can buy it.

Decide who receives the discount

Is the member price for all active page members, or only people on selected paid membership plans? Choose the rule that matches your decision. Ordinary page membership and a particular membership plan are different requirements.

Also check event visibility. If guests may attend, the event’s access rules must allow them. Choose public or unlisted visibility depending on whether people should discover it without a link.

Create the member ticket

1. Open Connect → Events → select the event → Tickets.
2. Create or edit the member ticket and set its name, price and quantity.
3. Under Eligibility, choose the membership requirement. If the discount is limited to specific plans, select them under Membership plan access.
4. Keep Visible to all users enabled. Restrict purchases through eligibility; turning visibility off is not a members-only setting.
5. Review the sale window and purchase limits, then save.

Create the guest ticket

Create another ticket type at the guest price. Choose Open to everyone and leave membership-plan and community-title restrictions empty when any guest may buy. Do not use Hidden ticket for the ordinary guest ticket.

Example: a 150 kr ticket restricted to selected membership plans and a 200 kr ticket open to everyone. These amounts are illustrative.

Test both buyer groups

• A non-member should be able to buy the guest ticket and must not receive the member price.
• A member with the correct membership should be able to buy the member ticket at the expected price.
• If the discount is plan-specific, also test a member on a different plan.

Restricting the cheaper ticket to members does not itself prevent members from buying the open guest ticket.

Review combined capacity across all ticket types. Their quantities must fit the total number of guests you can accommodate.

See ticket sale setup and outside-guest troubleshooting.