Transfer a ticket
Send an unused ticket to a Happenings account and reclaim it before it is used.
Before you start
Send an unused ticket you own to someone with a Happenings account. Check their name and username before you confirm. The ticket moves straight into their Wallet; they do not need to accept a transfer request.
On the web
- Sign in to Happenings and open your Wallet.
- Open the ticket and click Transfer ticket.
- Search for the recipient by name, username or the email on their Happenings account. Select the correct person from the results.
- Click Continue, check the recipient and event, then click Transfer ticket to confirm.
- When the success message appears, click Done. The recipient can open their Wallet to find the ticket.
On iPhone
- Open your Wallet and tap the ticket.
- Tap the paper-plane button at the top, labelled Send to a friend.
- Search by name, username or account email and select the recipient.
- Tap Send ticket, check the confirmation and tap Send.
- Wait for Ticket sent. The ticket leaves your Wallet and appears in the recipient's Wallet.
On Android
The current Wallet ticket screen shows the ticket code without a send button. To send a ticket, sign in to the same account on the web and follow the web steps. You can receive a transferred ticket and reclaim a ticket you sent from Android.
Get a ticket back
Only the original sender can reclaim a transfer, and only while the ticket is still unused.
- On the web, open your Wallet, find Tickets you've sent and click Reclaim beside the ticket when available.
- On Android, open your Wallet, scroll to Sent tickets, select Reclaim beside the ticket and confirm. Complete the identity check if asked.
- The current iPhone app has no sent-ticket reclaim screen. Use the web with the same account.
After a successful reclaim, the ticket returns to the sender's Wallet and the recipient can no longer use it. Reclaiming is not a refund.
Troubleshooting
The person does not appear. Try their full name, username or account email. They need an existing Happenings account. You cannot send a ticket to yourself.
The ticket cannot be sent. Used, refunded or cancelled tickets cannot be transferred. A ticket with an active transfer cannot be forwarded again. The original sender may reclaim an unused transfer first.
Reclaim is unavailable or fails. The ticket may already have been used or reclaimed. Refresh your Wallet before trying again.
For coupon requests, read Transfer a coupon.