Track refunds for your page
Connect Web
Search refund records, filter by status, and open the affected order.
Purpose
Track refund volume, spot failures, and open the affected order.
When to use this
Use Refunds on the web after an order refund has been requested or processed.
Step by step
- Open Refunds.
- Use Search refunds... to search by order or refund, then select the All, Pending, Completed, or Failed status chip.
- Review Amount, Status, Reason, Created, and any Operator note.
- Select View order to inspect the affected order.
Troubleshooting
- No refunds yet means the selected page has no refund records.
- No refunds match these filters means the current search or status filter matches nothing.
page-adminrefundsorders