Review bundle orders and waitlists
Connect Web
Search purchased bundles, inspect included items, export orders, and monitor the waitlist.
Purpose
Review a bundle's sales performance, purchased orders, included items, and waitlist.
When to use this
Use Reporting for a bundle on the web after it has been offered for sale.
Step by step
- Open a bundle and select Reporting.
- Review Bundle reporting summary for Orders, Units sold, Completed orders, Revenue, Active orders, and Failed orders.
- Under Bundle orders, use Search buyers or order IDs... and the order-status filter.
- Open the included-item breakdown for the order you need.
- Select Request export, then track the request in Exports. Download the CSV after approval and processing finish.
- Review Waitlist to see each user's position and status when the bundle supports a sold-out waitlist.
Troubleshooting
- No bundle orders found means no orders match the current bundle and filters.
- Failed to load bundle orders. Retry the page.
- Couldn't request the export means the request was not created. Retry Request export.
- No one on the waitlist means no buyers are currently waiting for a unit.
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